FAQ
frequently asked questions
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When does the Will-O-Wisp Board of Directors meet?
Board meeting are held on the second Wednesday of every month and begin at 6:30 p.m. in the Treatment Plant at the end of Wisp Creek Drive. Board meetings are open to the public and residents are encouraged to attend. If you have a specific issue to discuss, please contact the District Administrator at least one week before the meeting at 720-580-3608 or admin@wowmetro.net to be placed on the agenda.
More information can be found HERE.
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Water and sewer services are billed monthly, at a flat rate of $82.00. Will-O-Wisp is a Special Water District (Will-O-Wisp Metropolitan District) and is NOT a Home Owners Association (HOA). The $82.00 fee is a Utility Charge for water and sewer. Payments are to be postmarked by the 15th of each month to avoid a finance charge of $15.00. For your convenience, payments can be mailed to 956 Wisp Creek Drive or placed in the Will-O-Wisp drop box located in the upper-most left-hand corner of the group of mail boxes next to the blue USPS mail box.
More details and an online payment option can be found HERE.
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Who do I contact if I have a water/sewer or plant operation question or emergency?
For water emergencies that require immediate attention:
Know where to turn your water off inside your home. Our Plant Operator can be contacted at 303-915-4098. The phone number is to be used for Water Emergency's ONLY!
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Colorado is a semi-arid state and our water is a precious resource that must be conserved. Our tap water comes from a well. It is important for residents to conserve water. Hazardous waste should not be put down or through our drains. Ninety five percent of all water used within the District must be returned back through the treatment plant. Water returned through our treatment plant does not get returned through our system. Outside water usage is Not Allowed as per our covenants and Water Count (95% returned through the treatment plant).
1. Can I water my lawn, garden, wash my car, etc?
Outside watering is not allowed.
2. Am I allowed to collect rain water and use it?
Residents are allowed to collect and use rain water, per guidelines (listed below).
3. Can I purchase water from another source, store it and use that for my garden and to wash my car?
Yes. However, we have very specific guidelines (listed below).
Guidelines:
Water can be purchased from other sources such as Bailey Water or the Water Man to store and use in gardens and to wash cars, although there are very specific procedures that must be followed.
1. Collected rainwater may not cross-contaminate the tap water provided by WOW. I.e., the rainwater may not end up in the pipes, etc. that supply or discharge WOW tap water.
2. Any storage tank must be approved by the ACC to conform to WOW’s Covenants. An application must be submitted and approved, that specifies the size, type and location of the storage tank, along with the planned usage, quantity, frequency of use, purchase, etc. This may include required screening of the tank, or building a structure to keep it out other resident’s view.
3. Upon approval, the District will issue a Special Use Water Permit, that Must be displayed so it is visible from the outside.
4. The resident must maintain detailed receipts of each water purchase including date and quantity, which will be reviewed and verified by the WOW District to ensure that only purchased water is being used outside.
Our water is a precious resource that must be conserved. Any violations or abuse of our water will result in additional fees assessed to the homeowner.
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Who is responsible for the Roads within the District?
All roads within the District are maintained by Park County Roads and Bridges. They can be contacted at 303-838-5080 or roadandbridge@parkco.us.
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What kinds of wildlife live in our area?
Wildlife is abundant in our area. Typical animals that are seen within the District include deer, elk, foxes, bobcats, coyotes, mountain lions and bears. Other types of smaller animals include rabbits, eagles, owls, garter snakes, badgers and weasels. Always use caution when outside and do not disturb any type of wildlife. Although we welcome the chance to view wildlife, use care when outside and do your best not to disturb any of the animals that you might encounter. Care should be used when walking and there are wildlife posters near the beginning of the trail on Silver Springs Road that outline basic rules should you encounter wildlife (please note: although this trail is accessible it is on private property that does not belong to WOW). It is a good idea to review precautions and know how to act should you come upon animals such as bears and mountain lions.
Bears and mountain lions are typically nocturnal although there have been many sightings during daylight hours. Coyotes frequent the area and are potentially harmful to pets. Bears are attracted to easy food sources such as trash cans. Please do not leave trashcans out and unsecured. Place trashcans out on Tuesday mornings just prior to trash pickup.
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Who is responsible for animal complaints and animal control issues?
It is important that all animal owners read and comply with covenants relevant to animal control issues. While the WOW Board and ACC manage the Covenants, we do not take any Animal Control calls as they are delegated to Park County Animal Control. All violations should be reported to Park County Animal Control at 719-836-4125
Pet owners should be mindful of other residents. Pets must be kept indoors, within a fenced yard or on a leash at all times. Our covenants state that only two (2) pets are allowed per household. All dogs and cats must be licensed and vaccinated. It is each homeowner’s responsibility to clean up after their pets while walking them within the District.